Your Dropbox download should automatically start within seconds. If it doesn't, restart the download. If you go to dropbox.com and go to your account settings, there will be a security tab where you can see all of your linked devices. From there, you can forcibly unlink the account from the device, or if you forgot to remove Dropbox, you can unlink the device AND have the dropbox application erase all of your dropbox content on that machine. There are Dropbox apps for Windows, Mac, Linux, iPhone, iPad, Android, Kindle Fire, BlackBerry, and Windows tablets (as a UWP store app). In a pinch, there's a web app that works well, too.
![]() If the data you want to keep is on a MacDropbox App Won't Open Mac
If the data you want to keep is on an iPhone or iPad
If the data you want to keep is on Windows
If the data you want to keep is on Android
It’s not possible to reset your Dropbox data on Android without deleting 1Password, which will also delete your data. You’ll need to export your data and then import it into 1Password on a Mac or Windows PC.
The status icons in the system tray or menu bar of your computer
There are a several Dropbox icons that appear in the system tray or menu bar of your computer. Depending on your operating system, these icons may be different colors.
What to do if the Dropbox icon is missing in the system tray or menu bar
The Dropbox icon will only appear in the system tray or menu bar of your computer if the Dropbox desktop app is downloaded to your computer and running. Occasionally, the Dropbox icon will seem to disappear, but this only means that the desktop app isn’t running.
To resolve this, first try launching the app again. If this doesn’t work, you can download (or re-download) the Dropbox desktop app and sign in to your Dropbox account when prompted. To relaunch the app:
What to do if the Dropbox sync icons are missing from your files
If you don't see Dropbox syncing icons on your files, there can be a few possible explanations. But the most likely one is that Dropbox shut down unexpectedly and is no longer running. To check if Dropbox is running, look for the Dropbox icon in your menu bar or system tray. If it’s not running, see the instructions in the section above to re-launch or re-download.
Can't Open Dropbox Files
If you've verified that Dropbox is running, but you’re still having issues with sync icons on your files, here are some other possible explanations:
Dropbox App Doesn't Open Mac Desktop
There are a few other explanations for why the sync icons might not work on a specific operating system. Click your operating system below to learn more:
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